12 Months Service Activated Roadside Assistance

Ford Assistance is a roadside rescue, repair and recovery service that helps you at home or anywhere in Europe and the UK, seven days a week, 365 days a year.

Every new Ford comes with free Ford Assistance for 12 months. While approved used Fords benefit from two years free Ford Assistance. This can be extended for a further 12 months, or until your next service is due, when your vehicle has a Scheduled Service*, performed by our Ford Service team at Taylors.

Please note - to be eligible to Service Activated Roadside Assistance, you MUST request it at time of booking.

What's covered?

If your vehicle breaks down and we’re unable to fix the problem at the roadside, don’t worry! Ford Assistance has you, and your vehicle, covered. You have a choice of one of the following:

REPLACEMENT VEHICLE

We’ll provide a temporary loan vehicle for up to two working days while yours is being repaired.

RAIL TRAVEL

If your vehicle can’t be fixed straight away, we’ll pay reasonable public transport costs for you and your passengers.

AIR FARE

If your vehicle can’t be fixed straight away, we’ll pay reasonable air travel costs for you and your passengers.

HOTEL EXPENSES

We’ll pay for a night’s accommodation, for you and your passengers while your vehicle is being repaired.

VEHICLE REPATRIATION

If repairs are not completed before you return home, we can arrange for one person’s travel to collect the vehicle.

LOAD CONTINUATION

We’ll provide a load continuation service to a single destination for perishable goods.